Engels : Nederlands
involved = betrokken
service provider = dienstverlener
principal / customer = opdrachtgever
minimum requirement = minimum eis
to sign = ondertekenen
rights = rechten
duties = plichten
customer services = dienstverlening
occasional deviation = incidentele afwijking
escalation = escalatie
to prioritise = prioriteiten stellen
to postpone = uitstellen
abundant = overvloedig / in overvloed
to order = bestellen
order = bestelling
payment = betaling
delivery = bezorging
contract = contract
invoice = factuur
complaint = klacht
shipment = zending
offer / quotation = offerte
to have in stock = in voorraad hebben
enquiry = onderzoek / navraag
terms of delivery = leveringsvoorwaarden
terms of payment = betalingsvoorwaarden
unexpected activities / unexpected tasks = onverwachte werkzaamheden
preconditions = randvoorwaarden
responsibilities = aansprakelijkheid
agreed in writing = schriftelijk overeengekomen
the work to be completed = te verrichten werkzaamheden