Engels : Nederlands
to listen actively = actief luisteren
resident = bewoner
formalities = formaliteiten
forms = formulieren
mental disability / mental handicap = geestelijke beperking
to make eye contact = aankijken
to address someone = iemand aanspreken
to put someone at ease = iemand op zijn gemak stellen
facility = instelling
intake interview = opnamegesprek / intakegesprek
to show empathy = inleven in
youth care facility = jeugdinstelling
physical disability / physical handicap = lichamelijke beperking
to suffer from = lijden aan
admission form = opnameformulier
small talk = informeel gesprekje
personnel / staff = personeel
to accompany = vergezellen
adult = volwassene
health and social care = zorg en welzijn